Amica Insurance Reviews

I had a bad car accident in March.Amica responded immediately to my report and was totally helpful and supportive in providing me with help to rent a car while I waited for the damage to be assessed and for a very fair settlement when it was determined that my car was totalled. Thank you Amica!

Date of experience: March 27, 2024

Jaime Kennedy-Tinti was an absolute pleasure to work with. Knowledgeable and pleasant, went above and beyond expectations and far surpassed the last several agents from other companies.

Date of experience: September 10, 2024

I never have to worry about remembering payments or having a policy lapse. My husband always took care of these things but when he died I was lost. Thank goodness I have Amica to always remind me.

Date of experience: August 27, 2024

We have been insured by Amica for over 30 years and our experience has been exceptional. We have had our share of fender benders and a couple of bigger traffic accidents and Amica always went above the call of duty. Amica's customer service is top-notch.

Date of experience: September 04, 2024

Raised my rate $20 per month after 6 months of being a customer despite clean driving record and no claims.

Bogus response to this review “that they already had made a request to raise rates”when I enlisted 6 months ago. Stay away!

Date of experience: September 09, 2024

We have only had our auto insurance with Amica for four months and they are already increasing our premium when the insurance renews in October. We were led to believe we were eligible for a 15% discount when it renewed and got a 5% increase instead. I call them SCAMICA.

Date of experience: September 10, 2024

Still charging monthly installment fees for those not privileged enough to be able to pay their entire premium up front and in the wake of increasing/premiums. Amica advertises that they have billions of dollars on hand ‘just in case’. I can’t imagine that an installment fee would be necessary in light of the ever increasing premiums you charge.

Date of experience: September 10, 2024

Like Amica and will keep it but I do think their prices are higher than some other insurances

Date of experience: September 10, 2024

We have had our auto insurance with Amica since the 1980s and have had excellent service. One bodywork shop employee observed that Amica was one of the best insurance companys for them to work with.

Date of experience: September 04, 2024

I appreciate the fact that Amica realizes the importance of personal contact and still has a real person to speak with.

Date of experience: September 10, 2024

Trusted company that stands behind its clients in times of need and has always been quick to resolve issues. Only once was there an issue on a car re[pair and it was resolved immediately upon contacting the company. While it is understood that the cost of insuring has risen, the current rates are getting a bit more "challenging."

Date of experience: August 20, 2024

I am very pleased to have them as my insurance company. They have the best prices and the customer service is top notch. Will highly recommend them, as I was recommended from my friend

Date of experience: August 27, 2024

Rates seem fair but a little high, until you see how they handle claims. They are world class in processing claims.

Date of experience: September 04, 2024

Prompt courteous service. Always provide super support!
I have been a member since I was 16 years old and am now 73.

Date of experience: September 03, 2024

I have been an Amica client for over 40 years and they always have had the best prices for their excellent products AND their customer service is outstanding. No matter what I call about, they direct me to the correct person where I get the correct answer for my question!

Date of experience: August 20, 2024

Someone smashed into the rear of our car doing $9,000 in damages. The agent at Amica was fast and efficient in getting us set up with a local repair shop they had worked with before and trusted. We got a rental car right away. The repair shop and rental agency dealt with the financial side of the repairs/rental so we didn't have to do anything one we got the car back.

Date of experience: August 20, 2024

Amica has always had the best customer service, claims service and informative staff. And the biggie —
pays dividends. Always blown away when we get the dividend check. Excellent company.

Date of experience: August 27, 2024

It's hard to know where to start. My parents' HO ins. was canceled because their previous insurer was leaving the state. Nobody else would write coverage. But Amica was willing to. That's a HUGE plus right there. They are widely known for their customer service, and they didn't disappoint on that score either. The agent I spoke with was incredibly helpful, diligent, well-informed, and a pleasure to deal with. Nothing but the highest praise for the whole experience (I should add that I've been an auto and HO customer for 45 years, and that's been top-notch as well).

Date of experience: August 20, 2024

We've been customers for many years. We always get efficient, friendly service.

Date of experience: September 04, 2024

The agent was extremely careful to ask me what I needed in my policy....no other company has ever asked me what is important to me....regarding insurance....an asset to say the least for Abica

Date of experience: August 27, 2024